Our current order processing time is 1-3 business days. We provide shipping services to all addresses within the USA, offering options from USPS, FedEx, and UPS. If you prefer to use a different shipping company, kindly let us know before placing your order. Please be aware that any packages returned due to customer input errors will require customers to cover the re-shipment costs.
You have the option to return any new and unopened items within 15 days of delivery for a full refund. If the return is due to our error such as receiving an incorrect or defective item, we will cover the return shipping costs. In all other cases, customers are responsible for the return shipping fees.
You can typically expect to receive your refund within four weeks after giving your package to the return shipper. However, in many cases, you may receive your refund even sooner. This timeframe covers the transit time for us to receive your return from the shipper, the processing time once we receive it, and the time it takes for your bank to process our refund request. Rest assured, we strive to ensure a seamless and timely refund process for our valued customers.
If you have any concerns regarding your received items, we kindly ask you to log in to your account and reach out to us via email using the contact page. Alternatively, you can also give us a call or send us a text at 206-852-8589. We value the opportunity to address any issues and ensure your satisfaction.
SHIP WITHIN USA FLAT RATE FEE:
- $5 on orders up to $25.99
- $7 on orders between $26 to $46.99
- $9 on orders between $47 to 99.99
- FREE SHIPPING on orders $100+
INTERNATION SHIPPING: We are currently postponing this service.
SHIP TO CANADA:
- $10 on orders up to $50
- $17 on orders between $50.01 to $200
- $25 on orders between $200.01 to $400
- $38 on orders between $400.01 to $600
- $60 on orders between $600.01 to $1000
- $130 on orders between $1000.01 to $2000
- Contact us for orders above $2000.
SHIP TO THE REST OF THE WORLD:
- $15 on orders up to $50
- $24 on orders between $50.01 to $200
- $38 on orders between $200.01 to $400
- $52 on orders between $400.01 to $600
- $83 on orders between $600.01 to $1000
- $150 on orders between $1000.01 to $2000
- Contact us for orders above $2000.
WHOLESALE SHIPPING: Shipping fees will be billed separately from your order. If you have any questions, feel free to ask before you place your order.
- Minimum Order: $100
- 10% on orders between $100 to $200
- FREE SHIPPING on orders $201+